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for club customers and employees
integration with turnstiles and electric locks
collecting leads with goal setting
quick access to club data
It is important for any fitness center not only to attract clients, but also to retain them. In addition, you need to control business processes, monitor the performance of your employees and the demand for your services. A CRM system for sport clubs is a great tool to keep detailed records, interact with customers, develop marketing strategies and scale your business. LuckyFit is an ideal solution for large network clubs or small studios, because it completely covers their needs
Years of experience on the international market
Countries we work with at the moment
Active clubs at the moment
Clubs stay with us after connecting
A simple process of working with the program in different directions
A visual analytical report will allow you to identify trends in attendance, season ticket purchases and additional services. Client files, document data and information about medical certificates will always be at your fingertips, and flexible access configuration will allow you to automatically grant clients entrance to different areas of the club. CRM has the ability to provide services to legal entities as well, which will allow you to create corporate customer cards
In the CRM system it is easy enough to create a schedule of group classes and personal training sessions, as well as to form reserves of sports fields. Convenient scheduling of work shifts for employees will allow you to view the workload of the staff and the total number of working hours. And for clients there is an opportunity to view the club's schedule directly from the mobile app. You can also place the schedule of group classes on your website, and schedule changes in the system will be automatically displayed on your web resource
Group and personal training, visits of swimming pools or tennis court rentals, a consultation with a doctor or a massage session - all these can be described in the system as independent services or those that are included in club cards
With LuckyFit system you can always be aware of the club's progress and profitability, because you can set up sales plans for any period for the whole network or individual employees. You can regulate types of payments, expense items, as well as flexibly create bonuses and promotions for club customers.
An unlimited number of your employees can use the system both from their PC and via the mobile app for personnel. Also by means of settings, you can create the necessary roles and grant them the corresponding system functions as well as give them special privileges, e.g. permission to sign sales documents
Rather flexible system of salary accrual, which will make it possible to implement almost any possible bonus and incentive scheme. The rules for calculating salaries are determined by the categories of coaches. When a trainer is transferred from one category to another, the conditions of salary calculation automatically change. Accruals may be different depending on the services provided to the clients, whether it is a group exercise or an additional, personal training
Absolutely all data for analyzing the work of the club can be displayed in this CRM system. Club income, attendance, season ticket and service usage reports, employee salaries and much more. General type of reports can be provided as usual reports or graphs
For ownersWill be able to control the business 24/7 from anywhere in the world. Have access to clear metrics to make effective management decisions
For administratorsThe entire workflow will be as simple as possible. Reminders, tasks and history reminders, tasks and history of customer interactions will help you serve your customers professionally
For accountantsWill be able to organize all financial accounting in the system, payroll of employees. Control incoming and outgoing documentation of goods.
For coachesManage your shifts, a calendar of personal training appointments, and a calendar of your group classes. Payroll information.
Cистема підтримує інтеграцію з хмарним ПРРО для зручності касових операцій
Cистема підтримує інтеграцію з хмарним ПРРО для зручності касових операцій
Cистема підтримує інтеграцію з хмарним ПРРО для зручності касових операцій
Cистема підтримує інтеграцію з хмарним ПРРО для зручності касових операцій
Cистема підтримує інтеграцію з хмарним ПРРО для зручності касових операцій
Cистема підтримує інтеграцію з хмарним ПРРО для зручності касових операцій
€45.00 / per month
When paying for 1 year, one month for free
Discount for the first payment during the trial period
€95.00 / per month
When paying for 1 year, one month for free
Discount for the first payment during the trial period
€195.00 / per month
When paying for 1 year, one month for free
Discount for the first payment during the trial period
€495.00 / per month
When paying for 1 year, one month for free
Discount for the first payment during the trial period
-20%
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We were looking for a long time for a program that would cover our basic needs: accounting of the client database and subscriptions, strong analytics, working with leads and customer service. Now we are using Lucky Fit instead of 3 different programs and we are very happy with our choice. In addition, our clients can now sign up for workouts and buy subscriptions through a convenient app. Yes, there is still work to be done, but the Lucky Fit team is doing an excellent job here as well - collecting wishes, accepting tasks and solving them promptly. Good and timely communication is a hallmark of the Lucky Fit team. Many thanks for this, it is very valuable for us!
Marketing and Sales Director, hiitworks fitness studio chain
When it comes to the price/quality balance, LuckyFit is an excellent match for this option. In our practice we have got acquainted with a lot of offers on the market of software for sports clubs, but so far we do not see any alternatives.
Director of the management company "Fitkultura"
The LuckyFit program is what we have been looking for so long and painfully. And the program is good (works smoothly, a lot of different features on customer service, call center, finunchecking, etc.), and support at the level (guys try their best to make everything according to customer needs, and the feedback is all clear and fast).
The owner of FitnessBlitz chain of fitness clubs
A simple process of working with the program in different directions
Leave an application on the website
Communication with the LuckyFit manager
We show the opportunities of CRM
Choosing the right package
Organizing a trial period
In 10 countries of the world
03117, Ukraine, Kyiv,
Ave. Victories, 1.
We can answer any question concerning the system, but the most common ones are here
No, the program is provided as a cloud service. You don’t need to install the program on your computer, it works from any browser. All data is stored in the most secure and reliable Amazon Web Services data center at this time.
We maintain all types of POS printers, barcode scanners, and a large number of card readers. In countries where tax legislation requires the use of fiscal recorders, we support several of the most common types of such devices.
If you can offload basic information from your old program to external files, such as Excel or a text file, we can help you upload it to LuckyFit
The LuckyFit mobile app can be downloaded from such sites as Google Play, App Store
There are no limits on the number of employees when working with the system.
Fill in the form, we will call you back and answer all your questions
You can use it to automate work processes ranging from subscription filling to accounting tasks. LuckyFIT is a one-of-a-kind piece of software designed to meet the needs of a wide range of gym/sports places, from small gyms to large networks with branch networks. Customer accounting, peripheral equipment connection, business process analytics in a convenient CRM database, scheduling, and even a customer-specific mobile application: you pay for one product and get a multi-level software system with automation that has been thought out to the smallest detail.
Each gym needs to focus on customer retention as much as acquisition. Keeping an eye on corporate procedures, personnel productivity, and service demand is also essential. When it comes to the management of gyms or sports places, a customer relationship management software system is an invaluable resource for managing data, communicating with patrons, planning advertising campaigns, and expanding operations. Whether you’re looking to manage/scheduling a huge network of gyms or a handful of sports studios, LuckyFit software has you covered.
The LuckyFIT sports club and gym automation is a comprehensive software solution aimed at interacting with various tasks:
You can keep track of gym subscriptions and customer membership cards from A to Z using the LuckyFit software. All information about gym visitors is available here, from passport information to personal preferences in the gym class. Through CRM, gym administrators can significantly improve the scheduling process, register different type of subscription programs (for example, trial or annual), record the number of gym visits for the required period, and add additional comments, such as the optimal type of locker room or payment data. Sports places or gyms with multiple locations will be interested in the CPM opportunity to create a network and local subscriptions.
Any peripheral equipment of the sports place/gym can be managed using the LuckyFit gym manager software. The fitness club automation includes access to the opening and closing of turnstiles, connecting printers and MFCs, working with barcode scanners, Binotel telephony, and a multi-level security system. CRM for a sports place allows you to activate online PPO and accept payment in a non-contact manner, which is critical in the era of the pandemic. Access control, including the Face ID face recognition system in the PSR, is possible for security reasons.
A modern CRM system software allows you to keep track of all the important numbers that affect gym/sports organizations. It displays income information, monthly and annual attendance reporting, payroll schedules, and dozens of other reports in the form of visual graphs and tables. The user can add the required columns to the software on their own, configure the visualization (for example, as a list rather than a graph), manually enter additional data, manage programs and scheduling, and so on.
The automation of a gym or sports place makes it simple to analyze profitability, make a budget and product cost changes, and create interesting promotional offers, programs, and discounts to attract new gym visitors. Software includes a call plan for customer communication, pre-written scripts for conversations, a handy reminder grid, and much more, saving the management a great deal of time and effort. Optimal scheduling significantly improves overall profitability and efficiency.
The LuckyFit automation software enables you to keep convenient records in a gym/sports facility for both real and virtual goods, as well as services rendered. Software can provide information on a variety of activities, such as personal workouts in the hall, crossfit programs, group fitness programs, and swimming pool visits. The user sets the cost/price in the PSR, decides whether to sell the service separately or as part of a subscription and controls the positions in the assortment.
Software for the LuckyFit fitness club collects information about existing warehouses and points of sale for goods and services. A streamlined system for maintaining input-expenditure documentation and conducting planned authorization allows you to systematize information for the best period and with the least amount of effort.
It is very simple to create a correct workout schedule using CRM software for LuckyFit fitness clubs that takes into account the duration of classes, the use of different gyms, cross-fit facilities, the time for reserving sports grounds, selecting particular programs, and other factors. Customers can easily navigate the schedule and select the best time for a gym workout, thanks to the visual table.
The interface of the automation software and the gym employees will like it because they can assess the degree of staff loading, programs in use, and work schedule organization at a glance, calculate the number of hours worked, adjust the outputs if necessary, and much more. You can book studios for individual workouts with LuckyFit software, make changes to the sport center’s schedule with a single click, and configure integration with the online site to automatically adjust the data.
The automation of the LuckyFit gym or fitness facility allows a tied administrator or their management to instantly assess cross-country ability, find out the number of workout visits at a specific time, and even receive automatic notifications about the arrival of an important client. You can check the entry options, monitor the availability of unpaid crossfit classes or penalties from a visitor, and even find out whether the key to the locker room cabinet was issued on a specific day using the automation software for gyms or fitness places. There will be no unaccounted workout check-ins or visits, which is especially important for large, network fitness centers with a high volume of athletes, making management’s life much easier.
All visitor/check-in data is collected in one location – LuckyFit software. It is sufficient to open a client card to obtain one’s passport details, to confirm the availability of required medical certificates, or to obtain one’s date of birth in order to create an individual offer as a gift. The SRM analytical report clearly shows the tendency to increase or decrease gym attendance, the increase in financial resources for a specific period, and the demand for certain areas of fitness presented in the gym. You can interact with companies and their management that want to buy corporate gym cards and fitness programs for their employees using the software system. The database stores each client’s story, which is securely encrypted.
A welcome addition to CRM software LuckyFit holders is a branded mobile application for customers with a remarkably simple and user-friendly interface. Gym visitors can buy subscriptions for themselves or as a workout gift online, sign up for or reschedule a workout, calculate the number of gym classes held per month, and rate the work of gym/sports place employees ranging from trainers to receptionists. The app/software comes with free alerts. Bilateral communication is the most effective way to demonstrate customer attention.
The LuckyFit gym software allows you to manage employee work schedules and automatically calculate wages based on completed shifts. You can manually enter bonus schemes in software by selecting one of the options provided by the software.
Because all changes in management are linked, the numbers change without human intervention – for example, if the gym coach raises the category or the employee removes the shift from the schedule. A mobile application software allows employees and their management to learn about their earnings. The manager can keep track of roles for employees in the gym/sports club, granting them access to specific functions in the LuckyFit gym management software system.
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